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Privacy Policy

DP4 Privacy Policy

Last updated: July 2, 2026

This Privacy Policy explains how DP4 Autism AI, Inc. (“DP4,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you access or use the DP4 website, application, beta experience, or related services (collectively, the “Services”).

Important notice: DP4 is designed to support families, caregivers, therapists, providers, and other authorized users with personalized social stories, visual supports, and related tools. Because the Services may involve sensitive child-related, developmental, behavioral, educational, or health-related information, we use safeguards designed to protect personal information and, where applicable, Protected Health Information (“PHI”).
Contents
  1. Who this policy applies to
  2. What information we collect
  3. How we use information
  4. How we share information
  5. Service providers, Vercel, and Supabase
  6. HIPAA and healthcare-related information
  7. AI, child data, and model training
  8. Data retention
  9. Security
  10. Children’s privacy and parental control
  11. Your rights and choices
  12. Changes to this policy
  13. Contact us

1. Who this policy applies to

This policy applies to users of the DP4 Services, including parents, guardians, caregivers, providers, therapists, educators, and other authorized adults who create, manage, or access DP4 accounts.

DP4 is intended for adult-controlled use. Children do not create independent accounts directly through DP4.

2. What information we collect

We collect information necessary to provide, protect, personalize, and improve the Services. This may include:

  • Account information: name, email address, login credentials, authentication identifiers, organization name, role, and related account details.
  • Authentication and security data: sign-in activity, session information, password reset activity, access logs, audit logs, and related account protection records.
  • Technical and usage data: IP address, browser type, device information, timestamps, page activity, performance data, error logs, and diagnostic information.
  • Child-related information provided by a parent, guardian, provider, or other authorized adult: child name or nickname, age range, interests, communication preferences, learning preferences, developmental goals, behavioral context, therapy-related goals, diagnosis information provided by the user, sensory needs, and other information used to personalize DP4 content.
  • Story and support content: information entered to generate social stories, visual schedules, communication cards, first-then supports, or related resources.
  • Communications: messages, feedback, support requests, survey responses, or other communications you send to us.
  • Payment information: if you purchase paid Services, payment information may be processed by our payment processor. DP4 does not store full payment card numbers.
We encourage parents, guardians, and providers to share only the information reasonably needed to personalize the DP4 experience.

3. How we use information

We use information to:

  • create and manage user accounts;
  • authenticate logins and protect account access;
  • provide, personalize, and improve DP4 stories, visual supports, and related tools;
  • generate individualized content based on user-provided inputs;
  • support parent, caregiver, provider, or organization workflows;
  • operate, maintain, troubleshoot, and improve the Services;
  • monitor reliability, security, abuse prevention, and fraud detection;
  • communicate with you about support, access, product updates, billing, or operational notices;
  • comply with legal obligations and enforce our terms; and
  • maintain audit, security, and compliance records where appropriate.

We do not sell personal information.

4. How we share information

We share information only as reasonably necessary to operate the Services, protect users, comply with law, and support our business. We may share limited information with:

  • Service providers: vendors that help us provide hosting, infrastructure, authentication, database services, monitoring, analytics, communications, customer support, payment processing, and security operations.
  • Healthcare or educational organizations: where you or an authorized organization uses DP4 in connection with care, therapy, education, or related services.
  • Professional advisors: lawyers, auditors, insurers, accountants, or other advisors when reasonably necessary.
  • Government authorities or legal parties: when required by law, valid legal process, court order, regulatory request, or to protect rights, safety, and security.

We do not sell personal information, and we do not permit third parties to use personal information from DP4 for their own unrelated advertising or marketing purposes.

5. Service providers, Vercel, and Supabase

We use third-party service providers to help us operate the Services. This may include providers for application hosting, database hosting, authentication, infrastructure, monitoring, email, payment processing, and technical operations.

DP4 uses Vercel and Supabase as part of our technical infrastructure. We have configured our infrastructure and vendor relationships to support HIPAA-aligned safeguards where applicable, including the use of HIPAA-eligible services and Business Associate Agreements (“BAAs”) where appropriate.

These providers process information on our behalf only as needed to provide services to us and are required to handle information subject to appropriate contractual, confidentiality, privacy, and security obligations.

6. HIPAA and healthcare-related information

DP4 is designed to support families, caregivers, therapists, providers, and organizations that may work with sensitive developmental, behavioral, educational, or healthcare-related information.

When DP4 is used by or on behalf of a Covered Entity or Business Associate under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and when DP4 is acting as a Business Associate, we handle Protected Health Information (“PHI”) in accordance with applicable HIPAA requirements and our contractual obligations.

Our infrastructure and security practices are designed to support HIPAA safeguards where applicable, including encryption, access controls, audit logging, secure authentication, vendor controls, and secure cloud infrastructure.

HIPAA does not apply to every use of DP4. For example, individual consumer use by a parent or guardian may not be subject to HIPAA unless DP4 is acting on behalf of a Covered Entity or Business Associate. DP4 does not claim to be “HIPAA certified,” as there is no official HIPAA certification issued by the federal government.

7. AI, child data, and model training

DP4 uses artificial intelligence to generate personalized social stories, visual supports, and related content based on information provided by authorized users.

We do not sell child data. We do not use child personal information or Protected Health Information to train public foundation AI models.

Information entered into DP4 is used to provide and improve the DP4 Services, maintain safety and reliability, troubleshoot technical issues, and support the user experience.

8. Data retention

We keep information for as long as reasonably necessary to provide the Services, maintain security, resolve disputes, comply with legal obligations, and support legitimate business, operational, and compliance needs.

  • Account records are generally kept while your account remains active.
  • Security, audit, and technical logs may be retained for troubleshooting, abuse prevention, compliance, and security purposes.
  • Parent-, guardian-, or provider-provided personalization inputs may be retained while needed to support the Services, unless deletion is requested and subject to legal, security, backup, contractual, or operational requirements.
  • When retention is no longer necessary, we will delete or de-identify information, subject to backup and legal retention needs.

9. Security

We take the security of your information seriously and use administrative, technical, and organizational safeguards designed to protect personal information and, where applicable, Protected Health Information.

Our security measures may include:

  • encryption of data in transit using TLS;
  • encryption of sensitive data at rest where appropriate;
  • role-based access controls and least-privilege permissions;
  • secure authentication and account protection controls;
  • audit logging and monitoring;
  • security reviews and vulnerability management;
  • vendor controls and Business Associate Agreements where applicable; and
  • secure cloud infrastructure designed to support HIPAA safeguards where applicable.

No system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly of any suspected unauthorized access.

10. Children’s privacy and parental control

DP4 is designed for parent-, guardian-, provider-, or authorized adult-controlled use. Children do not create accounts directly through DP4.

Parents, guardians, providers, or authorized adults may choose to provide information about a child in order to personalize the experience. This may include developmental goals, therapy-related preferences, behavioral information, communication preferences, sensory needs, interests, diagnoses provided by the user, and other information necessary to generate personalized content.

We do not knowingly collect personal information directly from children through independent child accounts. If you believe information about a child has been submitted without appropriate authorization, please contact us and we will review and take appropriate action.

Parents or guardians may request access to, correction of, or deletion of information they have provided, subject to applicable law, verification procedures, contractual obligations, security needs, and legal retention requirements.

11. Your rights and choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about personal data we hold about you. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before fulfilling your request.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. If we make material changes, we may provide additional notice where appropriate.

13. Contact us

If you have questions about this Privacy Policy or would like to make a privacy request, contact:

DP4 Autism AI, Inc.
Email: hello@dp4autism.ai

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